Warranty

The BORÉALDESIGN warranty

KAYAKS

Kayaks are guaranteed for two years from their date of purchase. The warranty covers parts, material and labour for all manufacturing defects. This protection does not apply to damage caused by improper use, negligence, normal wear and tear or damage sustained during transport. Our Customer Service Department is at your disposal even after your warranty expires.

PADDLES, CLOTHING AND ACCESSORIES

BORÉALDESIGN offers a complete one year warranty to the original purchaser. If a product is marred by a manufacturing defect, the purchaser may return it via his or her dealer or directly to BORÉALDESIGN for repair or replacement. If an item is torn or worn through use, BORÉALDESIGN offers repair services at very reasonable costs. Only latex gaskets and booties are not covered by warranty. Latex gaskets must be maintained regularly every four to six weeks with Protector 303, even during the off-season, to prevent the latex from drying out and cracking.

Please keep invoices, as they provide proof of purchase.