Shipping
Shipping Rates - Accessories
United States:
We ship regular sized items UPS and/or FEDEX Ground. A tracking number is supplied for each shipment. We do not ship to PO Boxes or internationally.
- Order value: $.01 - $9.99 = $4.95
- Order value: $10-$24.99 = $9.95
- Order value: $25 - $98.99 = $12.95
- Order value: Over $99 = Free Shipping
Canada:
To purchase products in Canada, please visit BorealDesign.ca.
Shipping Rates - Kayaks
United States:
Hard-sided kayak shipping:
- $99 per kayak - Estimated Delivery is 25 business days* from order placement. The shipping provider will call you directly to schedule your delivery appointment. Please ensure that your contact information is correct at checkout.
Inflatable kayak shipping:
- $70 per kayak - Estimated Delivery is 10 business days* from order placement. Other items in the order will be delivered in up to 10 business days.
Canada:
To purchase products in Canada, please visit BorealDesign.ca.
Beyond Zones
*Our listed shipping rates are for areas that fall within our carrier's standard shipping zones. Zip codes outside of these zones may incur an additional "beyond zone" fee and may require up to an additional 10 business days in transit.
Please note that these shipping rates apply only to the lower 48 states. We regret that we are unable to offer shipping to Hawaii and Alaska at this time.
Delivery carriers may be experiencing delays. We are not liable for delays from carriers once the order has been given to the delivery carrier. Please contact the carrier directly for additional information.
How to Inspect a Delivered Kayak
It's important to inspect your kayak carefully and thoroughly upon delivery, so that you make sure you have everything you ordered, and that there were no damages in transit. If you have any problems, please email us at info@borealdesign.com .
If your kayak is damaged or missing product, please note it on the Bill of Lading before releasing the driver as it can be very difficult to file claims with transporters otherwise. Please also take pictures to support the claim. Once you have done this, please email us at info@borealdesign.com within 24 hours. Our team will assist you in getting credited by the shipping company who has damaged your goods.